About the company

At FinTech Insights, we’re reimagining the digital banking experience—and we know that starts with exceptional people. We’re a fast-growing, global team of innovators, strategists, and creators united by one goal: empowering banks and fintechs to build better, faster, and smarter.

 

As the world’s leading competitive analysis platform for digital banking, our tools are trusted by industry giants like US Bank, Citibank, UBS, Barclays, Santander, and many more. We help financial institutions track their competitors and make informed, data-driven product decisions.

 

Curious to see how we’re changing the game? Explore our platform: https://www.fintechinsights.io/

 

About the Role

We’re building a global network of freelance analysts, and we need a rockstar to keep everything running smoothly. This role serves as the central communication and coordination hub between our freelancers and internal teams. You’ll be the invisible engine that keeps timelines on track, conversations flowing, and projects moving forward.

 

If you're highly organized, thrive in dynamic environments, and love bringing structure to chaos, this role is for you.

 

What You'll Do

• Act as the main point of contact between external freelance analysts and internal stakeholders
• Monitor deliverables and ensure deadlines are met
• Assist with project planning, timeline updates, and operational reporting
• Organize virtual check-ins, syncs, and deliverables
• Support internal documentation and process optimization

 

What We're Looking For

• Excellent written and verbal communication skills in English
• Strong organizational and multitasking abilities
• Detail-oriented, dependable, and proactive
• Comfortable working with tools like Google Workspace, Zoom, Slack, and task management platforms
• A problem-solving mindset—you see blockers as puzzles to solve
  
  

Bonus Points

• Fluency in German or French
• Experience in fintech, tech operations, or research coordination
  
  

Perks & Benefits

We take care of our people—because when you thrive, we thrive.

💸 Attractive salary & bonus schemes
🩺 Private comprehensive health insurance
🏡 Work from anywhere—flexibility is in our DNA
🧘 An environment we call “Heaven”: bright, comfortable, and inspiring
📚 In-house & external training opportunities
☕ Unlimited premium coffee (you'll need it to keep up with the fun)