Hotels’ Group, operating both City Hotels & Resorts, is looking for a Credit dept professional; The appropriate candidate must be an ambitious, young professional with high career aspirations & the drive to grow within the hospitality industry.

The Group is currently under expansion, especially in the resorts sector.

Please join the team & to take the challenge to grow yourself. Peers will provide you with the necessary support (cross-training, learning programs structured under international flags initiatives etc.) for you to exploit any opportunities within a local Group of Hotels, operating under renown international flags.

Start your journey with us!

Education and Experience:

• prior experience in the hospitality sector (front or back office),
• Economics / Finance  and/or Hospitality University diploma (or equivalent) required
• 1-2 years of related experience in Finance & Accounting or proficiency in using Hotel Operating Systems (Oracle-Opera), will be considered as a plus

Credit department clerk duties

• Monitor and manage a portfolio of customer accounts to ensure timely collection of outstanding debts.
• Contact clients via phone or email to communicate overdue payment reminders, payment arrangements, and resolve any outstanding issues
• Negotiate payment plans and terms with clients to facilitate debt recovery as per contractual T&Cs, while maintaining positive relationships
• Update and maintain accurate records of all collection activities, including payment arrangements, correspondence, and follow-up actions taken
• Perform credit cards reconciliation, local banqueting events reconciliation
• Coordinate with internal departments, such as Sales, Operations, to obtain necessary information to resolve payment disputes and address customer inquiries regarding outstanding balances
• Identify potential bad debts and escalate to the appropriate management personnel for further action
• Provide exceptional customer service by responding promptly and professionally to customer inquiries and concerns
• Consults with credit manager or other appropriate personnel when client credit requests deviates from set Credit Policy
• Monitors accounts receivable and cash receipt reports
• Performs other related duties, as required

Required Skills/Abilities:

• Excellent organizational skills and attention to detail
• Familiarity with accounting and financial principles is a plus
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office