On behalf of our client, ELPEDISON, we are looking to recruit a Credit Officer.
This role offers a direct contractual association with Elpedison, ensuring that you become an integral part of our client's payroll and contribute your skills to their esteemed organization. Please be aware that our role is exclusively focused on overseeing the recruitment process.
The company
Elpedison is the first independent energy utility in Greece, and a leader in providing outstanding and innovative energy solutions. We operate with enthusiasm in what we do and we pride ourselves of offering our employees a place where they can excel, creating value. We are offering now a set of exciting positions in our headquarters in Athens, to incite our new digital transformation program. If you are skilled in data management, data science, advanced analytics, technology project management, or related fields, this can be a big opportunity for YOUR career.
Main Duties
- Implements the dunning process of MV & Large Accounts through daily communication (e-mail & telephone) with clients having overdue and proposes methods of debt repayment (settlements, cheques, etc.)
- Responds to clients’ requests (balance statements, invoices, complaints, disputes) for MV & Large Accounts
- Monitors all active settlements & resettlements in accordance with the department’s settlement policy
- Manages all cheques & ensuring their timely & successful receipt
- Monitors all guarantees received; ensures that the amount of guarantee and/or the method of payment is appropriate
- Records the department’s response time on guarantee requests from Sales department
- Prepares e-files (balance statement, contract, overdue invoices, balances) for all terminated clients against whom legal actions have been taken
- Monitors, controls and communicates the monthly payable commission to the collaborating sales representatives & preparing the relative payment memo for the accounting department
- Communicates with the collaborating Collection Law Firms for all matters which may facilitate the collection process
- Maintains regular contact with all sales representatives & responding to their requests/ enquiries
- Supports the back office needs & providing all necessary documents (balance statements, invoices, contracts) for the credit insurance process and for the collection on terminated clients
- Handles customer payments through Credit cards and Direct Debit on Bank Accounts by checking debit & open balance of active customers
- Participates in the preparation of the monthly credit management report, analyses KPIs and presents insights
- Contributes in the development and monitoring of the credit policies
- Participates in the credit insurance contract management. Monitors and reports the clients’ approved credit limits and provides any necessary information to the credit insurance company
- Performs invoice factoring solutions
Requirements
- BSc in Economics or relevant field
- Master’s Degree in relevant field will be considered an advantage
- Approximately 1-3 years of relevant working experience in a multinational company
- Experience in credit management areas
- Proficient in MS Office or CRM Software
- Excellent command of the English language; both written and oral
Competencies
- Excellent interpersonal & communication skills
- Result-orientation, hands-on approach, with determination and drive to achieve results to move major initiatives
- Strong organizational & time management skills
- Analytical thinking & attention to detail
- Teamwork, loyalty & commitment to continuous learning
Benefits
- Competitive salary
- Performance-based variable pay
- Ticket restaurant card
- Private Health Insurance coverage
- Pension Scheme
- Home electricity discount
- Continuous learning & upskilling opportunities and access to our online training platform
- Flexible work from home options available #LI-Hybrid