Hotels’ Group, operating both City Hotels & Resorts, is looking for a Credit dept professional; The appropriate candidate must be an ambitious, young professional with high career aspirations & the drive to grow within the hospitality industry.
The Group is currently under expansion, especially in the resorts sector.
Please join the team & to take the challenge to grow yourself. Peers will provide you with the necessary support (cross-training, learning programs structured under international flags initiatives etc.) for you to exploit any opportunities within a local Group of Hotels, operating under renown international flags.
Start your journey with us!
Education and Experience:
- Economics / Finance University diploma or equivalent required
- 1-2 years of related experience in accounts receivable preferred
- Proficiency in using Hotel Operating Systems (Oracle-Opera) will be considered as a plus
Credit department clerk duties:
- Monitor and manage a portfolio of customer accounts to ensure timely collection of outstanding debts.
- Contact clients via phone or email to communicate overdue payment reminders, payment arrangements, and resolve any outstanding issues
- Negotiate payment plans and terms with clients to facilitate debt recovery as per contractual T&Cs, while maintaining positive relationships
- Update and maintain accurate records of all collection activities, including payment arrangements, correspondence, and follow-up actions taken
- Perform credit cards reconciliation, local banqueting events reconciliation
- Coordinate with internal departments, such as Sales, Operations, to obtain necessary information to resolve payment disputes and address customer inquiries regarding outstanding balances
- Identify potential bad debts and escalate to the appropriate management personnel for further action
- Provide exceptional customer service by responding promptly and professionally to customer inquiries and concerns
- Consults with credit manager or other appropriate personnel when client credit requests deviates from set Credit Policy
- Monitors accounts receivable and cash receipt reports
- Performs other related duties, as required
Required Skills/Abilities:
- Excellent organizational skills and attention to detail
- Familiarity with accounting and financial principles is a plus
- Excellent written and verbal communication skills.
- Proficient in Microsoft Office