Process Adherence Responsibilities

• Support the resolution of escalations; exceptions; and deviations related to MEET transactions and processes within EMEA
• Ensure all escalations; exceptions; and deviations are documented
• Work with regional Process Integration & Controls Manager to identify opportunities for process changes that will better balance compliance needs with business operational goals
• Strong understanding of MAPP transactions to ensure compliance with MAPP policy, Country Annex, Country Profile, SOP and MAPP Standards.
• Evaluate system enhancements and changes to assess downstream impact and make recommendations for any systematic changes
• Serve as first point of contact for compliance-related questions for MEET transactions and processes
• Support a review of data trends to identify risk areas and work closely with Legal, Compliance and Audit to solution gaps

Quality and Compliance Responsibilities

• Conduct operational reviews of MEET systems to identify operational efficiencies and process improvements
• Conduct periodic quality reviews of MEET systems to ensure standard controls are functioning as expected
• Conduct detailed review/submission of a monthly audit sampling of My Anti-Corruption Policy and Procedures (MAPP) transactions to ensure accuracy
• Support the development and delivery of training aimed at addressing key findings identified via monthly MAPP/MEET sampling
• Ensure all transactions are properly documented in applicable MEET system and ensure standards are in place

Stakeholder Engagement

• Support onboarding and deliver trainings to new team members and facilitate the successful transition and readiness for the new role and responsibilities; design and deliver refresh trainings and onboarding checklist to the team, as needed.
• Support Regional Process Integration & Controls Manager in coordinating with Global PI&C team to drive standardization and process improvement.
• Serve as the primary point of contact for audit queries and identify opportunities to drive audit coordination efficiency and increase quality of deliverables.

BASIC QUALIFICATIONS

• Comprehensive knowledge and expertise in the technology landscape that supports MEET
• Experience with accounting or compliance / audit transactions, preferably in a shared service with strong compliance controls
• Ability to manage multiple stakeholders
• Proficiency in PC skills (MS Excel, Word, PowerPoint) required
• Good organizational skills to coordinate and manage multiple priorities
• Strong technical skills in managing transactions within a system
• Strong written and verbal communication skills enabling effective communication with all levels of management
• Strong customer service skills and mindset
• Strong understanding of accounting terms and financial cycle
• Strong understanding of compliance / financial controls
• Strength with multitasking and ensuring accurate detail
• Ability to work under pressure and to handle several projects at once
• High level of self-motivation, energy and flexibility
• Understanding of MAPP Policy terms and healthcare compliance policies
• Strong interpersonal and organizational skills

PREFERRED QUALIFICATIONS

• Typical Years of Experience: Minimum 2 years' experience with MAPP/FCPA due diligence transactional reviews
• 3+ years of experience with accounting or compliance transactions, preferably in a shared service with strong compliance controls
• Minimum of bachelor's degree in Business, Finance, or a related discipline
• Fluency in English is a must; additional languages preferred
• Compliance experience and financial or audit controls background
• Comfort with ambiguity, anticipates changes, and influences direction of innovative operational strategies
• Previous experience with pharmaceutical companies is preferred
• Fundamental knowledge of a large compliance related, customer facing operations team
• Ability to engage with stakeholders to resolve issues and achieve objectives
• Proficiency in PC skills (MS Excel, Word, PowerPoint) required
• Proficiency with data analysis and visualization
• Experience with accounting or compliance / audit transactions, preferably in a shared service with strong compliance controls
• Experience with Foreign Corrupt Practices Act transactions preferred