We’re looking for an eCommerce Support & Operations to join team_meidanis!
If you’re proactive, detail-oriented, and enjoy working across multiple functions in digital retail, we’d love to meet you!
Our eShop, meidanis.gr, proudly received four prestigious awards at the e-volution Awards 2025, including Gold for Best in B2B, Gold for Digital Transformation, Gold for Information Architecture and Silver for Customer Experience in eCommerce. Our eCommerce team is at the forefront of digital transformation, continuously innovating to enhance the online customer experience.
What You'll Be Rensposible For?
Order & Customer Support:
- Monitor and process incoming online orders
- Respond to customer inquiries via live chat and email
- Resolve post-order issues, ensuring a smooth customer experience
Operations Coordination:
- Liaise with physical stores and the Central Warehouse to support timely and efficient order fulfillment
- Track order statuses, stock availability, and supplier flow
- Work closely with the eCommerce team and other departments to maintain daily operational flow
What we're Looking For?
- Previous experience in customer service, eCommerce, or retail operations
- Strong communication skills in Greek & English
- Attention to detail, organization, and time-management
- Tech-comfortable: Familiar with eCommerce platforms, CMS, or ERP tools
- Positive attitude, team spirit, and a strong sense of responsibility
What We Offer
- Working in a company recognized as one of the Best Workplaces in 2024
- A dynamic and award-winning eCommerce environment (🏆 e-volution Awards 2025)
- Competitive compensation and benefits package
- Comprehensive health insurance
- Growth opportunities within Meidanis.gr
- A friendly, supportive, and learning-driven culture
Interested?
Ready to make an impact? Apply now to jobs@meidanis.gr and help us shape the digital future of Meidanis!
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About Us
Established in 1983, Meidanis over the last years has experienced rapid growth, recognized as one of the Best Workplaces in 2024, becoming one of the leaders in electrical installation equipment, lighting, energy and building automation industry. Driven by our vision, we have become a key player in Greece’s electrical equipment sector with 34 stores and a strong B2B presence serving customers across Greece.