About Us

Established in 1983, Meidanis over the last years has experienced rapid growth, recognized as one of the Best Workplaces in 2024, becoming one of the leaders in electrical installation equipment, lighting, energy and building automation industry. Driven by our vision, we have become a key player in Greece’s electrical equipment sector with 34 stores and a strong B2B presence serving customers across the country.

Our eShop, meidanis.gr, proudly received four prestigious awards at the e-volution Awards 2025, including Gold for Best in B2B, Gold for Digital Transformation, Gold for Information Architecture and Silver for Customer Experience in eCommerce. Our eCommerce team is at the forefront of digital transformation, continuously innovating to enhance the online customer experience.

Role Summary

We’re expanding our eCommerce team at Meidanis.gr and looking for a motivated eCommerce Support & Operations team member to strengthen our customer support and order management processes. If you’re proactive, detail-oriented, and enjoy working across multiple functions in digital retail, we’d love to meet you!

Key Responsibilities

Order & Customer Support:

• Monitor and process incoming online orders
• Respond to customer inquiries via live chat and email
• Resolve post-order issues, ensuring a smooth customer experience

 Operations Coordination:

• Liaise with physical stores and the Central Warehouse to support timely and efficient order fulfillment
• Track order statuses, stock availability, and supplier flow
• Work closely with the eCommerce team and other departments to maintain daily operational flow

Requirements

• Previous experience in customer service, eCommerce, or retail operations
• Strong communication skills in Greek & English
• Attention to detail, organization, and time-management
• Tech-comfortable: Familiar with eCommerce platforms, CMS, or ERP tools
• Positive attitude, team spirit, and a strong sense of responsibility

What We Offer

• Working in a company recognized as one of the Best Workplaces in 2024
• A dynamic and award-winning eCommerce environment (🏆 e-volution Awards 2025)
• Comprehensive health insurance
• Growth opportunities within Meidanis.gr
• A friendly, supportive, and learning-driven culture

Interested?

We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all the qualifications, you may still be considered depending on your level of experience and talent.

Please send your resume to jobs@meidanis.gr. Our team will respond accordingly.