Call Center Agent
Η θέση δε δέχεται πλέον αιτήσεις
251-500
Λιανικό Εμπόριο
Σπάτα ΛούτσαςΤοποθεσία
Σπάτα Λούτσαςπριν ένα χρόνο
Ημ. ανάρτησηςπριν ένα χρόνο
Με κάποια εμπειρίαΕπίπεδο εμπειρίας
Με κάποια εμπειρίαΠλήρης απασχόλησηΤύπος απασχόλησης
Πλήρης απασχόλησηZakcret Sports SA, one of the leading sport retailers in Greece, with 35 stores (30 Zakcret Sports & 5 SneakerCage) and 4 e-shops, almost 500 employees and an extremely dynamic Line performance, is looking for a Call Center Agent for the eshops, based at our headquarters in Spata, Attica.
Main Duties & Responsibilities
- Answer inbound customer calls and manage inquiries regarding products and orders
- Be responsible for the quick and efficient response to the customer’s needs
- Acknowledge, forward & resolve client questions and complaints
- Communicate internally with other departments, following up on pending issues related to customer's requests
- Be always updated with the company's products and promos as required
Qualifications/ Competencies
- Proven work experience of at least 1 year as a call center agent
- Be familiar with a call center’s technology
- Very good written and verbal communication skills in English
- PC literacy (excellent user of Ms Office suit)
Personal Skills
- Be able to handle multiple tasks and work in a fast paced environment.
- Very strong communication and interpersonal skills.
- Customer oriented professional
What we offer?
- Competitive remuneration
- Challenging & innovative environment.
- Opportunities for personal growth & development.
ΠΕΡΙΛΗΨΗ ΘΕΣΗΣ