Responsibilities

• Responsible for managing and resolving issues that concern AVIS VIP customers.
• Collecting data from the ERP system and creating the necessary reports.
• Sending monthly or weekly reports to VIP customers via e-mail.
• Meetings with representatives of VIP customers to improve service.
• Close collaboration with the sales team and coordination of the final delivery process of VIP customer vehicles.
• Works closely with the delivery team and coordinating the delivery process of new VIP customer vehicles.
• Collaborates with the team of the maintenance department for the seamless service of VIP customer vehicles.

Requirements

• Bachelor’s degree
• Necessary experience in similar role or in Customer Service
• Very good knowledge of the English language
• Very good knowledge of MS-Office
• Customer service oriented
• Exceptional communication and organizational skills

What we Offer

• Health and life insurance
• Pension program after 1 year of employment
• Continuous onboarding support through our Buddy program
• Opportunity to work in a fast-growing industry with talented people