YOUR DUTIES AND RESPONSIBILITIES:

• Handling incoming phone calls and emails from the website users
• Acting as an intermediary between the customers and accommodations
• Managing reservations, special requests and complaints and finding solutions to website users´ inquiries

YOUR PROFILE:

• Excellent written and verbal language skills in Danish (at least C1)
• Ability to communicate written and verbal in English ( at least B2)
• Strong customer service focus
• Prior work experience in a customer service/service/sales organization is appreciated
• Excellent written and verbal communication skills
• Basic computer knowledge
• Ability to work in a team
• Ability to work in shifts
• Punctuality and attention to details
• Problem solving capabilities

WHAT WE OFFER:

• Competitive salary
• Flexible working hours from Monday to Friday – Morning shifts – 40 hours per week
• Full training
• Supportive team and friendly environment
• Possibility to gain working experience and career opportunities
• Fully remote work
• Health benefits and work-life balance
• Wellbeing – Feel good activities
• Performance bonus every month
• Vouchers