Description

• Client satisfaction is at the epicentre in Circana and the Client Service Specialist needs to handle all client queries in a timely manner to point of resolution and coordinate, where appropriate, all cross-functional working to support the resolving of issues or challenges.
• Flawless planning, proactive communication, quality, and timeliness are essential to ensure the high level of client satisfaction.
• This role will provide lots of opportunities to gain the commercial awareness, industry knowledge, technical skills, and professional experience to grow within the business.

Profile

• University Degree preferably in Business Administration, Marketing & Marketing Research, or related subject
• Proficient use of MS Excel and MS PowerPoint. Experience in working with BI tools (Unify, Power BI, Tableau) is considered a plus
• Good communication skills (both oral and written) in Greek and English Language (German, Italian, French, Dutch, Spanish a plus)
• Creativity and resourcefulness
• Ability to work under high pressure and meet tight deadlines
• Be collaborative in a Team environment
• Effective time management, to coordinate between different projects, ensuring on-time and correct delivery
• Curiosity, creativity, and passion for a stellar client experience (C-X)

Offer