Customer Advisor (m,f ) Booking Platform: German remote
πριν 10 μέρες
Ημ. ανάρτησηςπριν 10 μέρες
Entry / ΑρχάριοςΕπίπεδο εμπειρίας
Entry / ΑρχάριοςΠλήρης απασχόλησηΤύπος απασχόλησης
Πλήρης απασχόλησηStart: 17th May, 31st May, 7th June, 21 st June and 12 th July
DUTIES AND RESPONSIBILITIES:
- Handle all incoming contacts from customers through various channels (phone, email and chat)
- Develop your knowledge continuously to effectively answer customer queries and resolve potential issues
- Use adequate tools, processes and/or methods to ensure the provision of accurate, valid, and complete information
- Make sure that great levels of client service is delivered at all times and ensure a positive experience.
REQUIREMENTS:
- C1 level of German language, both oral and written
- Passionate about customers and customer service
- Problem-solving skills
- Upbeat and positive attitude
- Ability to cover night shifts on rotation with colleagues
- Ability to identify, apply and explain your product and/or service expertise with clarity.
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WFH requirement: Dedicated space for WFH office
• Internet requirements: Speedtest needed Only Fixed internet connections is allowed with the minimum Upload speed of 1.5 Mbps / 20Mbps Upload. Desktops should be connected with eathernet cables with the Internet box
OFFER:
- Excellent remuneration package
- Private medical insurance
- Unlimited contract
- Shifts Mon-Sun / 9.00-00.00
- Salary: 1200 EUR / month +
- 10% monthly performance bonus
Monthly language bonus for German 50€ for remote+ - 500€ anniversary bonus
ΠΕΡΙΛΗΨΗ ΘΕΣΗΣ
Customer Advisor (m,f ) Booking Platform: German remote
Φουρνάς
πριν 10 μέρες
Entry / Αρχάριος
Πλήρης απασχόληση