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Dutch-Speaking Customer Expert for bol.com


TP Greece logo
2001-30000
Εξυπηρέτηση πελατών / Τηλεφωνικό κέντρο
ΑθήναΤοποθεσία
Αθήνα
πριν 22 μέρες
Ημ. ανάρτησης
πριν 22 μέρες
N/A
Επίπεδο εμπειρίας
N/A
Job Overview:

  • Job Languages Dutch
  • Job posting schema No


Do you thrive on making customers smile? Are you a Dutch speaker with a passion for problem-solving? Join bol.com's dynamic Dutch Customer Expert team in Greece

At TP in Greece, in collaboration with the Netherlands' largest online retailer bol.com, are looking for highly motivated Dutch Customer Experience Associates, dedicated to take ownership and turn each and every online purchase into a satisfying customer journey.

We don't make excuses for why the customer's camera or balloons will not be delivered on time for his child's first birthday party! We provide solutions! If that solution doesn't exist, we simply create it and share our experiences with our colleagues so they can also put a smile on their customers faces!

If you' d love to work with bol.com, a brand that places emphasis on the human factor in every aspect, come join our ever-growing, extra-talented team in Greece!

Our bol.com project is based in Thessaloniki, but you will be able to work remotely, from anywhere in Greece!

What you will do:

  • Be the primary point of contact for customer requests, representing the Netherlands' leading online retailer
  • Actively listen to what moves our customers and provide solutions either by phone calls, emails, or chats!
  • Handle inquiries about product orders, payments and deliveries, as well as customer complaints
  • Turning every customer into a happy customer!
  • Exchanging ideas and solutions with your colleagues!
  • Enjoy your time in Greece!


What you will bring:

  • Strong written and verbal skills in both Dutch and English
  • Work experience in retail or familiarity with e-commerce will be considered an asset
  • Solution driven out of the box thinking
  • An empathetic soul with the communication skills that match
  • An entrepreneurial mindset to balance out the cons and benefits
  • A positive and adventurous attitude
  • A sponge that is willing to soak up all the knowledge and experience we offer


What we offer:



This is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering equal opportunitiesto all

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ΠΕΡΙΛΗΨΗ ΘΕΣΗΣ
Dutch-Speaking Customer Expert for bol.com
TP Greece logo
Αθήνα
πριν 22 μέρες
N/A
Πλήρης απασχόληση

Dutch-Speaking Customer Expert for bol.com