Για εργοδότες
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Romanian-Speaking Customer Experts for a Tech Leader


TP Greece logo
2001-30000
Εξυπηρέτηση πελατών / Τηλεφωνικό κέντρο
ΑθήναΤοποθεσία
Αθήνα
πριν 22 μέρες
Ημ. ανάρτησης
πριν 22 μέρες
N/A
Επίπεδο εμπειρίας
N/A
Job Overview:

  • Experience Level Junior
  • Total Years Experience 0-5
  • Job Languages Finnish
  • Job posting schema No


Are you passionate about the latest technology and gadgets? Are you fluent in Finnish? Work in Greece as a customer expert with a Top Tech Leader!

TP in Greece connects customers with the world's top brands for more than 30 years. With a team of more than 12.000 employees from 110+ nationalities, we proudly represent the leading global businesses -such as Microsoft, Canon, Netflix, PayPal, Asos, providing Customer Care, Sales & Technical Support services, as well as Content Moderation for social media.

We are really proud to see our collaboration with one of the Big Five information technology companies growing bigger and deeper. This is a great opportunity for you to join our Finnish customer experience team, to support customers from Sweden, after following a complete training by certified instructors.

What you will do:

  • Communicate with customers via phone, chat & e-mail
  • Track and follow cases to ensure they closed in an efficient and timely manner
  • Maintain high customer satisfaction, representing a major brand
  • Provide troubleshooting for mobile devices (mobile phones, tablets & more)
  • Assist customers to manage/secure their account & passwords
  • Set-up repairs for hardware-related issues
  • Escalate unresolved cases by contacting 2nd level support Interaction Experts
  • Maintain high customer satisfaction

What you will bring:

  • Fluency in Finnish
  • Advanced English knowledge
  • Familiarity with iOS and/or MacOS, or comparable technology, is preferred
  • Great communication skills
  • Prior customer support experience would be an advantage
  • Strong troubleshooting skills

What we offer:


Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide.

Find out more

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Σχετικά tags
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ΠΕΡΙΛΗΨΗ ΘΕΣΗΣ
Romanian-Speaking Customer Experts for a Tech Leader
TP Greece logo
Αθήνα
πριν 22 μέρες
N/A
Πλήρης απασχόληση

Romanian-Speaking Customer Experts for a Tech Leader