Support customers via phone, chat & e-mail
Track and follow cases to ensure they closed in an efficient and timely manner
Maintain high customer satisfaction
Provide and maintain strong, professional relationships with all partners
Work towards reaching targets as set out by client statement of work as well as internal targets

Fluency in German
Good command of English would be considered a plus
Exceptional communication & soft skills
Computer knowledge
Experience in customer service or customer facing roles would be considered an asset
Experience in banking environment would be considered an asset
Can do attitude, willingness to learn and reliability are essential to your success in this role

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ΠΕΡΙΛΗΨΗ ΘΕΣΗΣ

German Customer Support | Financial Recovery Agent

Φουρνάς

πριν 21 μέρες

Entry / Αρχάριος

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