Your duties and responsibilities: 

•         Handling incoming phone calls and emails from the website users
•         Acting as an intermediary between the customers and accommodations
•         Managing reservations, special requests and complaints and finding solutions to website users´ inquiries

Your profile: 

•        Excellent written and verbal language skills in German (at least C1)
•        Excellent written and verbal language skills in English (at least B2)
•        Strong customer service focus
•        Prior work experience in a customer service/service/sales organization is appreciated
•        Excellent written and verbal communication skills
•        Basic computer knowledge
•        Ability to work in a team
•        Ability to work in shifts
•        Punctuality and attention to details
•       Problem solving capabilities

What we offer: 

•         Competitive salary
•         Flexible working in a shifting schedule –Monday to Friday
•         Full training
•         Supportive team and friendly environment
•         Possibility to gain working experience and career opportunities
•         Work from home, anywhere within Greece
•         Health benefits and work-life balance
•         Wellbeing – Feel good activities
•         Performance bonus every month
•         Fixed term Contact