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German Customer Service Representatives (Athens - morning shifts)
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ManpowerGroup Greece, on behalf of its client, is in search of German-speaking customer support agents.

We offer you a job in a company with a modern environment and opportunity for career development.

The job is full time and opening hours are Monday to Sunday (morning shifts).

 

Primary Tasks:

  • Respond and record consumer inquiries/questions raised via inbound calls, mail, and online chat for customers to resolve any issues.
  • Maintain accurate data input of consumer inquiries, questions, and feedback on the customer services database.
  • Be able to offer recommendations to common problems or FAQs (frequently asked questions)

Requirements

  • Customer focus - retain a high level of customer service to clients at all times.
  • Excellent written and verbal communication skills in both German and English (at least C1 level)
  • Very good PC skills
  • Enthusiastic, patient and ease at establishing contact over the phone

Benefits

  • Competitive Salary (14 salaries per year).
  • Indefinite Contract with the company.
  • 4 Week Training.
  • Career Development Opportunities.
  • Private health and life insurance after the first month of employment
  • Rewarding Bonus based on employee performance.
  • Laptops and headsets provided by the company.
  • Working hours Monday to Sunday, 09:00-19:00 (that is with hoops: nine to five, ten to six, or eleven to seven)
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German Customer Service Representatives (Athens - morning shifts)
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