Your Purpose

Ahold Delhaize is looking for a SAP Basis Team Leader to lead SAP Basis operations across Europe and North America, managing a mixed delivery model consisting of internal senior SAP Basis engineers and external service partners.This role requires strong technical SAP Basis expertise combined with proven people and vendor leadership skills, within a complex global enterprise environment.

What you will focus on

• Lead, coach, and coordinate a distributed SAP Basis team consisting of internal senior engineers and external partners
• Act as the primary point of accountability for SAP Basis service delivery across EU and US landscapes
• Ensure stable, secure, and high-performing SAP systems (ECC, S/4HANA, BW/4, MDG, GRC, Solution Manager, PO and Java Stack)
• Manage and govern external vendors, including performance, SLAs, service quality, and cost efficiency
• Plan and execute SAP upgrades, patching, migrations, and S/4HANA initiatives
• Collaborate closely with Architecture, ABAP, Integration, Infrastructure, Cyber Security, and GRC teams
• Drive incident, problem, and change management aligned with ITIL standards
• Ensure compliance with security, audit, and regulatory requirements
• Identify opportunities for automation, standardization, and continuous improvement

Who we are looking for

• Bachelor's or Master's degree in Computer Science or a related field
• 7+ years of SAP Basis experience in large-scale, enterprise environments
• Proven experience leading mixed teams (internal staff and external vendors/partners)
• Strong hands-on knowledge of:

• • SAP NetWeaver & S/4HANA
  • SAP HANA Database
  • Linux/Unix operating systems
  • Monitoring, backup & recovery, performance tuning, HA

• Experience supporting global SAP landscapes across multiple regions and time zones
• Excellent communication skills in English
• Experience with SAP on hyperscalers (Azure, AWS, GCP)
• SAP certifications (Basis, HANA)
• Experience with automation, scripting, or DevOps practices
• Background in retail, FMCG, or large multinational environments

Your value

• Communication | Deliver messages in a clear, compelling, and concise manner, listen actively
• Stakeholder management | Understand stakeholder's needs, constructively challenge and collaborate effectively with others
• Problem Solving | Be on top and define problems, develop and implement effective solutions
• Analytical thinking | Effectively analyze all related information to quickly bring high end, customer-driven results and optimize processes
• Digital Savviness | Expand digital culture, enhance new technologies and approaches in field of expertise
• Leading others | Empower and develop others - reinforce and influence

We care for you

• Hybrid way of Working
• Free lunch break in our restaurant
• Available parking
• Lifelong learning and development
• Wellbeing Program

A place where everyone belongs

We strive to be a better place to work where our people reflect the markets we serve, where their voices are heard and valued, they find purpose in their work, and can grow and contribute to their fullest. We are an equal opportunity employer, and all applicants/employees will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability status, or any other characteristic protected by law.

Certified by Diversity Charter Greece and SHARE Equality Label

AB is recognized as a Top Employer 2026 in Greece.

Top Employer Institute: Certified Excellence in Employee Conditions

Start your retail journey and live our values of care, teamwork, humor, integrity and courage.

*All applications are treated with utmost confidentiality