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MELCO Resorts and Entertainment- Attendant, Spa – Limassol
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501-2000
Τουρισμός / Ξενοδοχεία
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Melco Resorts & Entertainment in Cyprus

Melco Resorts & Entertainment (Melco) is the developer and operator of the upcoming integrated resort, City of Dreams Mediterranean, which is expected to be the largest and premier integrated resort in Europe. The Company’s unique blend of design, entertainment and quality sets the company apart, making it the global leader in premium integrated resorts. As recipient of more than 650 awards international, regional and local awards, Melco’s esteemed achievements highlight the Company’s dedication to exceptional hospitality and service excellence. With its entire property portfolio honored with the top tier, Forbes Travel Guide Five-Star recognition, Melco leads among integrated resort operators in Asia. Melco’s four signature restaurants across Melco properties are honored by Michelin Guide Hong Kong Macau 2021 with a collective total of seven Michelin-stars. With its growing international presence and approximately 20,000 colleagues globally, Melco actively contributes to the communities in which it operates. The Company values colleagues as the heart of the business and was named one of the “Best Companies to Work for in Asia” by HR Asia for two consecutive years (2019-2020). Furthermore, Melco has received numerous accolades for its contributions to the community, including being named winner of “Community Award – Asia” at 2020 Industry Community Awards and being voted “Socially Responsible Operator of the Year” at International Gaming Awards 2019.

As part of Melco, City of Dreams Mediterranean will be driven by the Company’s commitment to excellence. It is set to be a world-leading integrated resort and landmark for Cyprus and the wider region, offering a range of attractions and entertainment options including luxury accommodation, fine dining, recreation and MICE facilities.  City of Dreams Mediterranean is set to boost tourism in Cyprus, attracting an additional 300,000 tourists annually and contributing significantly to alleviate seasonality. During the construction phase, City of Dreams Mediterranean is expected to create an estimated 4,000 local job opportunities, and approximately 2,500 permanent jobs once open.

Melco also operates Cyprus Casinos in Nicosia, Ayia Napa, Paphos and Limassol.

POSITION SUMMARY:

The Attendant, Spa performs cleaning duties in assigned areas, including Spa front of house and heart of house as well as Pool & Fitness front of house and heart of house. Also, replenishes all the amenities in the Spa and Pool & Fitness, Sports Center areas and provides services for Spa members, and guests within the property as assigned in accordance with Company service standards.

PRIMARY RESPONSIBILITIES:

  • Cleans assigned areas in accordance with established checklists and standards in an efficient and thorough manner
  • Maintains knowledge of the Spa & Recreation facilities including the equipment maintenance and restocking of amenities
  • Communicates with fellow team members and departments to proactively service guests.  Eg linen room, Housekeeping
  • Performs cleaning duties for opening and closing of the Spa areas (including Spa common area, Treatment Rooms, Salon, Wet Spa.)
  • Assists turn-around service for Spa & Recreation areas in accordance with established procedures and practices
  • Prepares complimentary refreshment drinks and fruits for guests who comes for Spa treatments and using the wet spa, pool & gym and recreation facilities.
  • Ensures the standards are maintained and guest requirements are satisfied
  • Monitors the status of all equipment and notifies the Supervisor, Spa if there is any maintenance or repair needs required
  • Reports all maintenance faults in the general to Maintenance and Engineering
  • Ensures that confidentiality and/or discretion is always maintained regarding guest’s information and activities
  • Adheres to all company policies and procedures
  • Reports accidents, injuries, unsafe work conditions and / or security issues to the superiors

Performs other reasonable job duties as assigned by superiors from time to time

QUALIFICATIONS:

Experience

  • Previous relevant experience is an advantage

Education

  • High School diploma

Skills / Competencies

  • Patience and ability to follow through
  • Ability to work on flexible shift including overnight, weekends and holiday on rotation basis
  • Has strong sense of teamwork and is committed to the team
  • Excellent interpersonal and customer service skills
  • Possesses strong organizational and time management skills
  • Excellent command of English and Greek

 

PERPERSONAL COMPETENCIES:

  • Achieves agreed objectives and accepts accountability for results
  • Displays a high commitment to delivering results
  • Leads others to achieve business objectives
  • Communicates effectively
  • Displays the highest level of integrity
  • Ability to maintain discretion
  • Self-motivated
  • Approachable

To apply please click here: Attendant, Spa

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