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Rooms Division Manager
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Ella Resorts is a newly established hospitality management company, boasting a collection of eco-chic hospitality properties. In 2023, Ella Resorts will be operating a portfolio of 6 lifestyle & family resorts on the islands of Rhodes & Corfu, offering exceptional quality and service excellence. We are seeking to hire:


Rooms Division Manager

Rooms Division Manager oversees a hotel's front desk, guest service and housekeeping department teams as well as Maintenance. He/She reports to the Hotel Manager and play an important role in ensuring a high level of services for our guests. Housekeeping Manager, Front Office Manager, Guest Relation Manager will directly report to Room Division Manager.


Key responsibilities

  • General operation of the housekeeping, front office, reservations and guest relations.
  • Monitors housekeeping activities and works closely with the housekeeping manager to keep guest rooms and resort public areas clean and tidy.
  • Cooperates strongly with sales and reservations centralised departments to cross checking booking progress.
  • Oversees budget and all financial data reports in order to ensure resort operates effectively and efficiently.
  • Supervises the Front Office Manager, the front desk and reservation team to ensure guest experience is smooth.
  • Works closely with Guest Relations to reassure guests are warmly welcomed and well looked after.
  • Secures hotel service, quality assurance and the well-being of the guests are at highest levels to maintain a premium guest experience.
  • Reports to the Hotel Manager and discuss thoroughly any issues that need to be immediately resolved.


  • Requirements

    • Minimum 3 years of proven experience in similar roles.
    • BA or MSc degree in Hospitality/Tourism sector.
    • Advanced computer literacy.
    • Exceptional knowledge of English, additional language will be considered as asset.
    • Strong numerical and financial acumen.
    • Capability to take initiatives and resolve ad-hoc cases.


    Benefits

    • Competitive remuneration package & benefits
    • Company Bonus scheme, according to performance
    • Continuous training.
    • Career prospects on a transparent working environment.
    • Company team events.
    • Collaborative working environment.


    Ella Resorts are dedicated in providing exceptional guest experiences across its brand and our amazing Team members are at the heart of it.

    Join us today to build our future together.

    All applications will be acknowledged and treated as strictly confidential.

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    Rooms Division Manager
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