Medical Secretary / Clinical Coordinator (Athens & Remote Support for London Clinic)

We are looking for a dedicated and experienced Medical Secretary / Clinical Coordinator to join our team on a long-term basis. This role supports our busy dermatology clinics, with on-site responsibilities at our Athens location and remote collaboration with our London clinic.

If you're highly organized, detail-oriented, and passionate about delivering outstanding healthcare support, we’d love to hear from you.

Key Qualifications:

• Minimum 2 years of experience in customer service; previous experience in a medical setting is a strong asset.

• Fluency in English is essential – ability to understand and communicate clearly across various accents. Native or bilingual speakers are preferred. Candidates who have lived in English-speaking countries will be highly regarded.

Required Skills:

• Exceptional organizational skills, including attention to detail, critical thinking, and coordination.

• Comfortable working in a fast-paced, target-driven environment.

• Excellent interpersonal and communication skills, with a polite and professional manner.

• Proficiency in computer systems and office software.

• A trustworthy, proactive, and reliable personality.

Key Responsibilities:

• Ensure smooth daily operations of the clinic to a high professional standard.

• Manage incoming calls, schedule patient appointments, and respond to inquiries via phone and email.

• Coordinate with insurance providers for patient authorizations and claim follow-ups.

• Issue invoices and handle payment processing.

• Support and contribute to marketing initiatives and promotional campaigns through team collaboration.

• Promote additional clinic services to existing patients.

• Work closely with doctors and clinic management to optimize appointment scheduling and time efficiency.

If you’re ready to grow with a supportive team and make a real impact in patient care, apply now!