- Do you have experience in back office or customer support roles? 🗂️📞
- Are you comfortable using SAP or other ERP systems? 💻📦
- Would you like to grow your career in the medical devices industry? 🏥🚀
ManpowerGroup, on behalf of our client, leader in medical science, is seeking to recruit an energetic, Customer Service Support for its premises in Agios Dimitrios, Athens.
📌 Location: Agios Dimitrios
🏢 Model of working: Hybrid
📅 Working Days and Hours: Monday to Friday, Morning Hours
💼 Contract: Fixed Term- 6 months, with prospects of renewal
🖊️ Reports to: Customer Care Supervisor
What you will do:
As a Customer Service Support, you will be responsible for supporting day-to-day operations and ensuring smooth communication with customers.
More specifically:
- Input and process customer orders using SAP Business One (SAP B1)
- Issue invoices for services and charges related to hospitals
- Monitor and arrange restocking of medical products stored at hospital sites
- Communicate with customers by phone regarding orders, deliveries, and general inquiries
- Support the internal team with administrative office tasks as needed
What we are looking for:
- Bachelor’s degree in Business Administration, or a related field
- 1- 2 years of professional experience in a Back Office or Customer Support role
- Any other specific skill regarding the role in question (Ex. AUTOCAD for engineers)
- Knowledge of SAP or similar ERP systems
- Advanced skills in Microsoft Office
- Fluent in English (both written and spoken)
- Effective communication skills for internal and external contacts
- Strong analytical and problem-solving abilities
Compensation package and Benefits:
✔️ Competitive compensation
🍽️ Ticket Restaurant
🏥 Medical Insurance
📖 Continuous training on innovative products and solutions
👥 Recruitment Process:
- If you’re interested in this role, feel free to apply directly. Our consultants will contact the candidates who meet the profile’s requirements to arrange an interview.
- As for the next steps, there will be 1 more interview with the client either in person or online.
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