The role provides comprehensive administrative and secretarial support to the Head of Primary School. This role ensures the smooth operation of the school’s leadership office while supporting the wider school community with professionalism and discretion.

Key Responsibilities

• Manage the Head’s diary, appointments, and daily schedule, prioritizing urgent and important matters.
• Handle all correspondence (email, phone, post) with professionalism and confidentiality.
• Prepare, update, and distribute circulars and communications to parents and staff.
• Maintain accurate records, reports, and documentation, ensuring timely submission of internal and external returns.
• Serve as the first point of contact for parents, carers, and external collaborators.
• Respond to inquiries from students, parents, and staff in a courteous and efficient manner.
• Manage complaints and concerns, ensuring they are addressed at the appropriate level and escalated when necessary.
• Support the coordination of after-school events.
• Ensure timely delivery of printed materials and packages to teaching staff.
• Support students providing guidance and informing the Head as needed.
• Utilize Microsoft Office and other school software systems for document creation, scheduling, and communication.

The ideal candidate will have

• Proven experience in a senior administrative or executive assistant role.
• Excellent organizational and time-management skills.
• Strong written and verbal communication abilities.
• High level of discretion and professionalism.
• Proficiency in Microsoft Office Suite and digital communication tools.
• Ability to work independently and manage multiple priorities.
• Experience in an educational environment will be considered a plus.
• Familiarity with school administrative systems.
• Advanced knowledge of English (spoken/written).