At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn. 

Shimmering in the depths of the azure Aegean Sea, a story-filled island of myths and marvels, One&Only Kéa Island emerges to honour untold beauty with authentic flavours of Greece. The warm Mediterranean hospitality is one of our most unique and valued assets. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.

About the role:

Coordinates and helps to deliver learning and development programs for all colleagues to support the overall successful resort operation and team development. Assists with overseeing the quality assurance program, supporting the planning, developing, implementation and evaluation for the resort. Works hand in hand with the Manager, Learning, Development & Quality to ensure all objectives and outcomes are met.

Key Duties and Responsibilities

• Coordinate & coo facilitating onboarding and orientation programs for new employees, ensuring a seamless integration into the team.

• Coordinates and keeps appropriate records of all departments' monthly learning activities. Tracks all learning goal hours per colleague and department.
• Manages LMS administration and reporting needs, including all training and compliance reports as required by the business, analyzing data to identify any areas of concern.
• Monitor ongoing learning activities in every department and, if needed, provide learning.

• Communicate information about learning events in a timely and professional manner to ensure the business kept up to date about learning activities.
•  Organizes and maintains with relevant and current information L&D notice boards.
• Support the performance review process by coordinating timelines and follow-up activities.
• Assist with the development of internal training materials and e-learning content.
• Coordinate and help to develop and maintain an electronic library with relevant and current materials to assist colleagues and leaders with their learning and development needs.

Skills, Experience & Educational Requirements

• Bachelor's degree in HR/ Tourism management
• Minimum 1 year of experience in similar position
• Excellent knowledge of English
• Presentation skills
• Be innovative and creative
• Proficient computer skills (MS Office, Word, Excel, Power Point)
• Excellent communication skills