A commercial company in Insulation, Sealing, Gluing and Waterproofing materials in ΝΕΑ ΙΟΝΙΑ is looking for a Client Service Administrator

Key Responsibilities:

• Client Communication: Answering client inquiries, resolving issues, and providing information about products or services.

• Account Management: Maintaining client records, updating information, and ensuring accurate documentation.

• Administrative Support: Assisting with tasks like order processing, data entry, invoicing and report generation.

• Problem-Solving: Identifying and resolving client issues, finding solutions, and escalating issues when necessary.

• Teamwork:  Collaborating with other team members to ensure excellent client service. 

• Commercial Department: Assisting the department through administrative tasks (reporting, client management, client orders, etc)

• Marketing Tools: Collaborating with agencies to boost the social media of the company (Newsletters, ads, etc)

Skills:

• Strong Communication Skills: The ability to communicate clearly and effectively with clients, both verbally and in writing.
• Problem-Solving Skills: The ability to identify and resolve client issues efficiently.
• Organizational Skills: The ability to manage multiple tasks and prioritize effectively.
• Customer Service Skills: The ability to provide excellent customer service and maintain client satisfaction.
• Computer Skills: Proficiency in using Microsoft Office Suite, working experience of Enter soft CRM system will be considered a plus.
• Social media administration skills will be considered a plus 

Requirements

• Proven work experience of a similar role of at least 2 years
• Proficiency in Microsoft Office Suite
• Professional attitude and appearance
• Solid written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Excellent organizational skills
• Multitasking and time-management skills, with the ability to prioritize tasks
• Customer service attitude
• University Degree is a plus

REMUNERATION PACKAGE:

• €1000-€1150 net/month

If you are a good match, then please send a CV to learn more about this career opportunity!