Your main purpose

• Answer internal and external guest queries and respond to their requests during the off-season period
• Understand the various offerings of the department's outlets and upsell them
• Cooperate with other departments for the on-time set up of the department's outlets prior to the Resort's opening
• Keep record of the activities attendances statistics
• Ensure all department's related information, provided online and in tangible forms, is always up to date
• Update the Trip Around booking system with any changes in the department's activities
• Keep up with the office's day to day tasks (orders, reports, etc.)

What will you bring?

• Previous work experience in a 5-star hotel environment
• Fluency in English (verbal and written). Additional languages would be a plus
• Excellent knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook)
• Degree in Business Administration or any relevant degree would be a plus
• Sports enthusiast and outgoing personality
• Excellent organizational skills and critical thinking
• Strong interpersonal skills with a genuine passion for providing exceptional customer service

What we offer

Team: Becoming a member of an organization that cares about its people, the environment, and the local communities.

Grow: Have room to grow and develop via numerous opportunities for learning, professional development, and career advancement.

Care: Competitive remuneration package