We have one common vision at IKEA: to help our customers enjoy a better everyday life at home. We take our vision very seriously.

We all choose to work at IKEA because we share the unique company culture and values.  We are passionate about our business and strive 
for high performance.We have fun at work and a human approach while performing.

               For our Shop in Mall, we are looking for Shop IFB Team Leader (TLM_0922)

Reporting to the Shop Manager , the suitable candidate will be responsible and accountable:
• To achieve the sales budget set by the Shop Manager in the areas of responsibility
• To lead the Restaurant, Swedish Food Market and the Swedish Deli Restaurant and Swedish Food Market to generate more store traffic, converting visitors to customers as well as strengthen the low price profile and Swedish identity in the areas of responsibility
• To ensure the best possible customer service and have customers in focus as your first priority
• To implement all the agreed actions set in order to improve the Brand capital, the IKEA Customer Satisfaction Survey & the 4 axes (Safety-Meritocracy-Respect-Development) indices
• To ensure that all company, legal and health & safety guidelines are followed in all areas of responsibility and at all times
• To closely monitor, control and improve all operating costs and KPIs’ related to the area of responsibility
• To select, develop and maintain a motivated team capable of achieving the agreed objectives

Qualifications and Competences Required:
• Customer Focus and Commerciality
• Good People management skills
• Achievement drive, initiative taking and problem solving skills
• Good planning and organizing skills
• Very good communication skills and team oriented personality
• Analytical and numerical abilities
• Ability to work under pressure and strict deadlines
• Good command of English language
• Good knowledge of Ms Office
• University or College Degree preferably in Business Management /Hotel and Tourism Management Qualifications considered as an asset:
• Previous experience in Food & Beverage (F&B) and knowledge of HACCP
• Post Graduate degree in Management /Hotel and Tourism Management
• Knowledge of Navision
 
The People we seek:
Lead by example constantly looking for new and better ways forward
Believe in empowering people, taking ownership, making decisions and following through 
Have a hands on and customer service driven approach.
Have the courage to question existing solutions and think in unconventional ways 
Have a passion for life at home and retail

What we offer
If you take on this position, these are just a few things you can expect from us: 
-An exciting and empowering work environment at one of the leading group of companies in Greece and the Balkans in providing quality 
consumer durable goods.
- A diverse group of people who value working together 
- An open and inclusive culture where you can be yourself
-And as the world’s leader in life at home, you will have exceptional opportunities to grow and develop together with us 

Are you the one? Get in touch with us by submitting your complete resume Careers (fourlis.gr)
All applications will be treated with the strictest confidentiality. Kindly note that only shortlisted candidates will be contacted for this position, due to high volume of applications received

All applications will be treated with the strictest confidentiality. Kindly note that only shortlisted candidates will be contacted for this position, due to high volume of applications received.

IKEA started its operation in Greece through House Market, a member of Fourlis Group of Companies, and operates in Greece 5 Stores (Athens, Thessaloniki, Larissa, and Ioannina), & 2 “New Generation” Stores in Piraeus & The Mall Athens Marousi,  1 Store in Cyprus (Nicosia) & 2 in Bulgaria (Sofia & Varna). We also operate 8 Pick-Up-Point (Rhodes, Patra, Chania, Heraklion, Komotini & Kalamata, Burgas & Plovdiv) & 1 Planning Studio in Cyprus (Limassol)