What you’ll be doing at Webhelp

• Create an inspiring team environment with an open communication culture
• Set clear team goals (KPIs)
• Delegate tasks and set deadlines
• Oversee day-to-day operation
• Motivate team members and deliver team communication in a motivational manner, build team energy
• Discover training needs and provide coaching
• Listen to team members’ feedback and resolve any issues or conflicts
• Recognize high performance and reward accomplishments
• Respond to general queries from customers, clients, and team members
• Develop action plans to optimize performance and drive continuous improvement

• Greek level C2
• English level C2
• Be reliable, on time, and meet deadlines. Be rigorous in reasoning and tasks
• Structure and adjust oral and written communication according to the audience.
• Interact easily with others. Be attentive to their needs, requests, and feelings and act accordingly to construct trusting relationships.
• Use appropriate vocabulary to write standard texts (letters, presentations, reports, emails).
• Availability to work full-time
• Handle large amounts of information by separating the various components. Identify the key elements and convey appropriate solutions.
• Analyze workload, sequence actions, and refer the manager for arbitration if necessary.
• Make simple decisions in accordance with the objectives
• Easily adapt to change. Support and reassure interlocutors to ensure a stable activity.
• Independently manage difficult situations. Remain positive in all circumstances and able to propose or implement solutions to solve problems.

The Company offers:

• Competitive remuneration package
• Performance bonus
• Indefinite term contract
• Private life & medical Insurance (including eyecare & dental care)
• Monthly meal allowance (prepaid Mastercard)
• Opportunities for international Career development through the Webhelp International Mobility program
• Relocation package (including Welcome Bonus) and administrative support when required (tax, social security registration, bank account opening, etc)

 You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.

Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.

Webhelp Hellas is an equal opportunity employer

Webhelp considers diversity as a fundamental resource and it offers everyone access to employment opportunities, regardless of their gender, age, religion, ethnicity, or any other classification protected by applicable national laws.