Position Description: Hotel Operations Manager

Scope of Responsibility: The management and administration of the hotel property, with primary responsibilities including:

• Oversight of the operation of the food and beverage departments.
• Oversight of the floor and room department.
• Achieving qualitative and financial objectives to increase revenue.

Key Duties and Responsibilities:

• Development, monitoring, and ensuring the proper functioning of departments.
• Managing operational functions, ensuring compliance with legal, health, and environmental procedures, and ensuring high levels of customer satisfaction.
• Cost management within the approved budgets set by management.
• Initiating and developing strategic processes (production procedures, cost control, safety and hygiene, procurement, maintenance).
• Evaluating and assigning responsibilities to subordinates based on their skills and abilities.

Qualifications/ Skills Required:

• Previous experience in a similar position in 4 or 5-star hotels in Greece or abroad.
• Excellent skills of the English language and proficient in at least one other foreign language.
• Strong communication and interpersonal skills, positive attitude with a willingness to contribute, knowledge, and proper guidance of the team.
• Experience in hotel pre-opening preparations, staff training, and adherence to management protocols.
• Experience in implementing hygiene and safety policies (ISO certification will be considered an additional qualification).
• Excellent knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook), as well as a very good understanding of hotel management software.

The ideal candidate is a person who:

• Has a strong sense of responsibility, consistency and commitment to results
• Has excellent administrative and organizational skills
• Has excellent communication skills and maintains confidentiality
• Has a sense of teamwork and collaboration with colleagues
• Can perform under pressure
• Is goal oriented
• Has the ability to take initiatives
• Presents a professional appearance

The company offers:

• Seasonal employment
• Competitive compensation package tailored on the candidate’s qualifications within an excellent working environment
• Opportunities for career advancement
• Ongoing learning and growth opportunities
• Accommodation if needed