ACCORHOTELS

We are much more than a world leader. We are more than 250,000 women and men sharing a unique experience every day, welcoming in the world. We care for millions of guests. Curiosity is what drives us, as is attention to others. We love the mixing of cultures. We share strong values: total commitment to our customers, sustainable performance, a winning mindset, innovation, trust and respect.

We are proud of our differences. Yes, we are pioneers – and we always go the extra mile with boldness, imagination and passion.

 

In a Nutshell

 

Novotel Athens is a 4-star hotel, near the city centre, with comfortable facilities, 196 rooms, 8 conference rooms for meetings, Acropolis view, Pool, Gym, food & beverage options and full of great people.

We are currently seeking an Executive Housekeeper to work as part of our team.

 

JOB DESCRIPTION:

The role involves, organizing hotel to ensure that rooms remain clean, safe and tidy for guests. To  play a proactive role in all areas of the operation to ensure that hospitality  standards of cleanliness are consistently achieved.

 

What you will be doing:

• Inspect all hotel areas to ensure both the cleanliness and comfort of the hotels guests are maintained and that all standard amenities and touches are provided in rooms and public areas.
• Delegate cleaning tasks to staff and other organizational tasks.
• Supervise the maids, cleaners and laundresses and a team of two assistants .
• Record missing or damaged items and arranging for the item’s repair or replacements.
• Respond to customer complaints or enquiries and reporting any problems to the supervisor.
• Maintaining an inventory of household items, uniforms, equipment and furniture.
• Ensure that health and safety rules are followed and applied in the department.
• Ensure grooming standards are followed in the department.
• Conduct performance reviews.
• Apply disciplinary measures when appropriate.
• Conduct necessary departmental and Accor trainings
• Ensure that staff is cleaning and disinfecting equipment at the end of their shift.
• Work closely with the Engineering department on a daily and monthly basis to assist with the planning of the preventative maintenance programme and ensure that the rooms  are being maintained in the best possible and most efficient way
• Collaborate with other departments in the hotel in particular with the front office team ensuring efficient turnaround of rooms and minimization of spoilage/damage
• Identify and follows up ordering needs.
• Manage the Laundry
• Collaborate with the rest of department heads.

Qualifications:

 Your experience and skills include:

• Proven experience as an Executive Housekeeper in a 4* star hotel.
• Knowledge of hygiene, cleanliness and safety standards.
• Knowledge of the Opera PMS preferred
• Excellent leadership, organizational and communication skills
• Ability to focus attention on guest needs, remaining calm and courteous at all times.
• Sense of organization and attention to detail and quality.
• Teaching, ability to train and convey knowledge.
• Strong interpersonal and problem solving abilities.

What is in it for you:

We are committed to our people.  We work hard to ensure you can enjoy your job and are well rewarded.  As well as, excellent training, development and progression opportunities, other benefits include:

 

• Competitive remuneration package & bonus scheme.
• Private health and medical plan.
• Complimentary meals whilst on duty.
• Complimentary car parking.
• Accor discounts card.

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor Hotels?

We are much more than a world leader. We are more than 250,000 hoteliers with a purposeful and heartfelt mission: to make every guest Feel Welcome in our 4,500 addresses and on our digital platforms. We are committed to a culture and guided by our values that make our talent Feel Valued. We want them to express their passions every day and realize their full potential through exemplary professional development and growth opportunities, enjoying a life filled with unlimited experiences. To connect with us, please visit

 

https://www.accorhotels.jobs/home.aspx