Ace Hotel & Swim Club Athens at Glyfada, Athens

is looking to recruit an

Assistant Front Office Manager

Join our newly opened home in Athens where sea meets sky, featuring ground-floor and rooftop pools and a pair of restaurants, serving as a portal to both the playful swim culture of the Riviera and the energy of the ancient capital. Work can be a beautiful thing when done beautifully, and it's a lot more fun done together than apart. Now all we need is you.

About us:

Ace Hotel is a collection of individuals held together by an affinity for the soulful. We are not here to reinvent the hotel, but to readdress its conventions to keep them fresh, energised, human. We believe that hospitality is compassion, that it is not servility but genuine concern for others' well-being. We like the stories that come with things and think that wherever you are, you should feel like you're there. This, more than anything else, is why people want to sleep with us.

Job Requirements:

• Review daily reports and resolve discrepancies with Accounting, including adjustments and chargebacks.
• Participate in the preparation of weekly schedules in accordance with staffing guidelines and labor forecasts and adjust schedules throughout the week to meet the business demands.
• Assign work and duties to staff in accordance with departmental procedures. Communicate additions or changes to the assignments as they arise throughout the shift.
• Maintain consistent knowledge of house accounts and arrivals/departures.
• Communicate with other departments in regards to room statuses 
• Inspect all aspects of the front office and lobby environment ensuring compliance with standards of cleanliness and order. Rectify all deficiencies.
• Ensure all employees are fully trained in their job functions, and assist with onboarding of new staff.
• Anticipate guest needs and promote positive guest relations through name recognition at all times.
• Monitor and handle guest complaints.
• Complete work orders for maintenance repairs and submit to Engineering.  Contact engineering for urgent repairs.

What we offer:

• Twelve-month hotel operation / indefinite employment contract
• Excellent working environment in a Lifestyle Hotel
• International Brand / multinational hospitality company
• Unique location at the beautiful Athenian Riviera
• Twelve month hotel operation / indefinite employment contract
• Great opportunities for career development
• Continuous training and coaching
• Supportive management and pleasant atmosphere
• Competitive salary based on experience and qualifications

All applications will be treated with confidentiality. Only selected candidates will be contacted for an interview.

Valid working visa for Greece is mandatory.

If you want to be part of our team, please send us your cv.