Mar-Bella Collection: A family-owned group of four award winning five-star luxury hotels, dotted around the Ionian Sea in Greece & curated to suit the ever-changing needs of guests across different stages of their life. The iconic MarBella, perfect for families and multi-generational groups, the adults-only Nido, a Small Luxury Hotel of the World, and Avali, the latest addition to the Mar-Bella Collection portfolio are located on the island of Corfu. Elix is on the Ionian coast of mainland Greece and lays in a stunning location above Karavostasi beach between Parga and Syvota.

Mar-Bella Collection is looking for a Service Manager to join our team.

Key Responsibilities

· Supervise and coordinate service staff across multiple outlets, ensuring compliance with resort standards and luxury service protocols.

· Monitor guest feedback and implement improvements to enhance guest satisfaction.

· Recruit, train, and motivate service staff to deliver exceptional hospitality, conducting regular performance evaluations and providing coaching.

· Assist in budgeting, cost control, and revenue optimization while overseeing inventory management for service-related supplies.

· Prepare and manage staff schedules to ensure optimal coverage for all service areas, balancing labor costs with operational needs.

· Maintain consistency in presentation, service etiquette, and luxury experience across all outlets.

· Prepare and manage staff schedules to ensure optimal coverage for all service areas, balancing labor costs with operational needs.

· Maintain high standards of quality control, hygiene, and safety (HACCP).

· Minimum 2 years experience in a similar role within a luxury hospitality environment.

· Strong leadership and team-building skills.

· Excellent communication and interpersonal abilities.

· Knowledge of fine dining service standards and wine/beverage pairing.

· Proficiency in POS systems and basic financial reporting.

· Fluent in English (additional languages are a plus).

Core Competencies

· Guest-centric mindset with attention to detail.

· Ability to work under pressure and manage multiple priorities.

· High level of professionalism and discretion.

• Mar-Bella Collection offers:
• Competitive compensation package
• On-going training opportunities
• Accommodation ( if necessary)
• Meals within the premises
• Working uniform (and its cleaning)

Join us and become part of MarBella Collection Family.