Lounge Host / Hostess

About us:

Empiria Group, owns, manages, and operates a unique collection of luxury hotels and villas, members of The Luxury Collection and Design Hotels of Marriott International, located in prime destinations around Greece, namely in Santorini, Paros and Peloponnese.

For over 30 years and through a team of over 400 associates, our dedication has been focused on creating space for joy through unique hospitality experiences, underpinned by our four fundamental values of finding joy, always elevating, exuding passion and being a leader.

At Empiria Group, our mission is to be the leaders in the art of elevated hospitality, guided by caring associates who wish to offer experiences that awaken inner joy and take Greek hospitality to new heights.

Role Overview

The Lounge Host / Hostess is responsible for creating a welcoming first impression, managing reservations, and ensuring guests have a smooth and enjoyable experience from arrival to departure at Empiria Lounge.

Key Accountabilities:

• Welcomes and assists arriving departing guests at the lounge area.
• Greets and seats the guests in a friendly, professional, and courteous manner. Wishes “farewell” to all guests, ensuring guest satisfaction has been reached.
• Performs kind and generous service in always treating both guests and colleagues in a respectful manner.
• Provide accurate information regarding ferry/ship schedules, boarding times and port procedures.
• Ensures the lounge area is clean, comfortable, and properly equipped at all times.
• Communicates effectively with ferry operators and transport services to stay updated on delays or changes.
• Assists with luggage handling if required.

• Very good knowledge of English language. Any additional language will be considered an asset

Candidate’s Profile:

• Excellent communication and interpersonal skills
• Positive attitude, team spirit, and guest-oriented approach
• Passion for delivering exceptional levels of service

·        Flexibility to respond to a range of different work situations

• Staff accommodation, including Wi-Fi access and air conditioning.
• Half board meal plan (Breakfast, Lunch).
• Continuous training and development

At Empiria Group we are proud to foster Equal Employment Opportunities regardless of race, color, ethnicity, religion, gender, age, disability, or sexual orientation.

You provide the talent as we flourish the skills to unleash your full career potential.

Join our path of excellence!