Job Title: Bell

Location: On site

Job Type: Seasonal

Job Role: As a Bell at Miraggio Thermal Spa Resort you are responsible for creating a warm and memorable first impression for our guests. Your primary role is to provide efficient and attentive guest services, including greeting and assisting with luggage, valet parking, and providing information about the hotel. Your commitment to exceptional service contributes to our guests' overall experience.

Key Responsibilities:

• Guest Welcome and Assistance:Welcome guests upon arrival, open doors, and assist with luggage and personal belongings. Provide information about the hotel's services.
• Luggage Handling:Safely transport luggage to and from guest rooms, ensuring proper placement and timely retrieval at check-out.
• Valet Parking:Assist guests with valet parking services, ensuring their vehicles are securely parked, retrieved promptly, and kept in excellent condition. Handle keys and parking tickets responsibly.
• Concierge Services:Offer recommendations, directions, and information if asked by our guests.
• Safety and Security:Maintain a secure and organized luggage room, lobby, and entrance area. Report on any safety or security concerns.
• Communication:Effectively communicate with guests and fellow team members to ensure smooth coordination and provide the highest level of service.
• Teamwork:Work closely with front desk, housekeeping, and maintenance teams to meet guest needs efficiently.
• Special Requests:Handle guest requests with professionalism and a focus on exceeding expectations.

Qualifications:

• High school diploma or equivalent. Additional education in hospitality is a plus.
• Excellent knowledge of Greek and English languages. Third language will be considered accordingly.
• Previous experience in a bell or similar guest services role preferred.
• Exceptional guest service skills and a friendly, professional demeanor.
• Strong physical fitness, including the ability to lift and transport luggage and stand for extended periods.
• Excellent communication, interpersonal and customer service skills.
• Flexibility to work in shifts, including evenings, weekends, and holidays.
• Valid driving license

Additional Information: We offer a competitive compensation package, including salary, benefits, and opportunities for professional growth. We are an equal opportunity employer and are committed to diversity and inclusion in our workforce.

If you are dedicated to delivering exceptional guest experiences join our team and be part of our journey towards excellence!

All resumes will be handled with discretion. Only those who possess the above-mentioned requirements will qualify for an interview and be contacted in due time.

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