Don’t ride the wave. Be the one who starts it.

Atlantica Hotels & Resorts, a member of Wavemaker Hospitality, is the Group’s largest hotel brand in Greece and Cyprus, managing over 40 properties across 10 destinations. With more than 45 years of experience, Atlantica Hotels & Resorts is a prime example of innovation, offering a dynamic work environment.
For the 2026 season, we seek an experienced and talented individual to join the award-winning Atlantica Kalliston 5* Hotel in Chania, Crete Island as a Hotel Resident Manager .

KEY JOB RESPONSIBILITIES:

Responsibilities

• Assisting the Hotel Manager to manage all aspects of hotel operations, including front desk, housekeeping, maintenance and food & beverage services.
  • Lead, mentor, and develop a diverse team of staff to deliver outstanding service, demonstrating strong team leadership.
  • Ensure compliance with health and safety regulations and hotel policies.
  • Optimize operational efficiency while maintaining budgetary guidelines and applying effective cost control measures.
  • Analyze guest feedback and implement improvements to enhance the guest experience.
  • Monitor industry trends and competitor performance to identify opportunities for growth.
  • Oversee and support maintenance operations to ensure the property meets 5* standards.
  • Monitor budgets, forecasts, and P&L reports to achieve financial goals.
  • Demonstrate strong understanding of Room Division operations to ensure smooth daily performance.
  • Apply solid Food & Beverage expertise to maintain service excellence and financial efficiency.
  • Show excellent problem-solving skills, ensuring quick and effective solutions.
  • Socialize with guests and maintain strong guest relations to create memorable experiences.
  • Recruit and retain the best possible staff, fostering a high-performance culture.
  • Oversee staff accommodation issues to ensure employee well-being and satisfaction.
  • Maintain and strengthen good relations with suppliers to secure quality and cost-effective services.

Requirements

• Minimum of 3 years of experience in a similar position
  • Food & Beverage oriented and minimum 3 years of experience in this position
  • Bachelor’s degree in hospitality management or related field.
  • Strong leadership, team management and interpersonal skills.
  • Ability to multitask in a fast-paced and dynamic environment
  • Proficiency in hotel management software and MS Office.
  • Excellent communication skills, both verbal and written
  • Solid knowledge of hotel maintenance, budgeting, forecasting, cost control, Food & Beverage operations, problem solving, guest relations, recruitment, and supplier management

Benefits

• Competitive salary and other benefits
  • Advanced opportunities for professional growth
  • Accommodation (if necessary) and board
  • Participation in educational programs
  • Diverse and multicultural environments
  • Professional skills development