Operations Manager
2001-30000
Hospitality
Don’t ride the wave. Be the one who starts it.
Wavemaker Hospitality, the leading hotel company in Cyprus and Greece, is expanding its operations to destinations in Greece (Kos, Crete, Corfu & Rhodes), referring to either immediate or future placement, and we seek an experienced and talented individual as an Operations Manager.
Responsibilities
- Manage all aspects of hotel operations, including front desk, housekeeping, maintenance and food & beverage services.
- Lead, mentor, and develop a diverse team of staff to deliver outstanding service.
- Ensure compliance with health and safety regulations and hotel policies.
- Optimize operational efficiency while maintaining budgetary guidelines.
- Analyze guest feedback and implement improvements to enhance the guest experience.
- Collaborate with marketing and sales teams to drive occupancy and revenue.
- Monitor industry trends and competitor performance to identify opportunities for growth.
Requirements
- Minimum of 3 years of experience in a similar position
- Room Division oriented and minimum 3 years of experience in this position
- Bachelor’s degree in hospitality management or related field.
- Strong leadership and interpersonal skills.
- Ability to multitask in a fast-paced and dynamic environment
- Proficiency in hotel management software and MS Office.
- Excellent communication skills, both verbal and written
Benefits
- Competitive salary and other benefits
- Advanced opportunities for professional growth
- Accommodation (if necessary) and board
- Participation in educational programs
- Diverse and multicultural environments
- Professional skills development
JOB SUMMARY
Operations Manager