Join the distinguished team at Liostasi, a renowned five-star luxury boutique hotel member of the Small Luxury Hotels (SLH), as our Maître D' Hotel. Our hotel is known for its exceptional F&B service, offering guests an exquisite dining experience from morning to late night. We are seeking a professional with a passion for hospitality and a commitment to excellence.
About the Role:
As the Maître D' Hotel, you will oversee our diverse F&B operations, including a bustling breakfast service, a relaxed lunch by the pool, and an elegant fine dining experience in the evening. Your role will be pivotal in managing restaurant bookings, ensuring seamless service at all times, and leading the F&B team to deliver outstanding guest experience.
Key Responsibilities:
- Operational Management: Supervise the F&B operations across different service periods – breakfast, lunch, dinner, bar service and room service.
- Restaurant Bookings: Manage restaurant reservations, optimizing seating and dining experiences for guests.
- Team Leadership & Training: Lead, motivate and train the F&B team, ensuring high performance, efficient service delivery. foster a work environment emphasizing empowerment, respect, and passion for service.
- Product Knowledge: Have a thorough understanding of all menus, to assist guests and guide the team. Demonstrate exceptional knowledge of all aspects of F&B.
- Quality Control: Ensure all F&B areas are clean and safe, staff are well-groomed, and the culture of hospitality is in line with the hotel's high standards.
- Feedback and Recovery: Address guest feedback effectively and implement service recovery procedures as needed.
- Collaboration with Cost Control: Work closely with cost control for F&B orders and purchases while maintaining costs in line with budgets.
Requirements:
- Experience: Proven experience as a Maître D' Hotel, preferably in a luxury boutique hotel setting.
- Languages: Excellent command of Greek and English. Additional language skills are advantageous.
- Skills: Strong leadership, organizational, people management and customer service skills.
- Knowledge: Extensive knowledge of F&B operations, including fine dining service and beverage management. Wine certification is an additional advantage. Micros Knowledge.
- Characteristics: A team player with a flexible approach and the ability to work in a fast-paced, dynamic environment.
What We Offer:
- Accommodation
- Meals on duty
- Training and professional development in a luxury setting.