ABOUT THE JOB
Reporting to the Headquarters of ERES Paris (CHANEL Group), the store Manager of the Boutique at One & Only Athens Glyfada, is responsible for managing the sales, daily operations, asset protection, and human resources function of the boutique to assure a great customer experience and optimum profitability. The Boutique Manager will motivate and inspire their team to achieve productivity and sales goals by leading by example.
A store Manager must be dependable, disciplined, self-driven, enterprising, and efficient. They should also possess excellent written and oral communication in English, excellent leadership skills, effective merchandising and strong organization skills; multi-tasking abilities, and knowledgeable in the products being sold and all daily tasks allowing a smooth running of the store. The store Manager should also be able to motivate people; be proficient with the use of computers, Office 365 and RETAIL PRO operating systems.
This is a seasonal opportunity, from mid June until end of October, with the possibility of a seasonal permanent contract to have a long term collaboration and be in charge of the Resort Store each year.

WHAT YOU’LL DO
Team Leadership & Engagement
Lead the team by example, working alongside and acting as a reference to the team in all Boutique activities.
Develop team members to deliver the brand experience to every Client. 
Support them with consistent coaching, identify their development and training needs to partner with them in tailoring individual action plans. Organize the team in an efficient manner according to business needs and delegate responsibility.
Support the Team in setting achievable and individual targets for the store; assess, monitor and manage performance to ensure these goals are achieved.
Manage and motivate the team to drive the business: create a positive work environment, empower the team, encourage innovative solutions.
Coach the team in taking responsibility for the management, development and engagement of the Sales Assistants.Business & Client Development
Develop the business of the store, by cultivating a comprehensive and strategic knowledge of your business.
Champion and develop a customer centric and service mindset in store.
Partner with Marketing to identify key opportunities and best practices for the store and support them with the training and development of the team in this key area.
Maximize the potential of all product categories carried in the store, capitalising on all available support (visual merchandising, training, clienteling, events, HR team…) and fostering synergies between categories.
Build a loyal Clientele, leveraging all clienteling tools.
Establish a Client-centric mindset in store to ensure the highest level of customer experience and achieve Client retention objectives.
Be the voice of the store by understanding business and local market to suggest actions and recommendations.

WHAT YOU CAN BRING TO THE STORE
Extensive retail management experience in the high luxury sector.
Demonstrated track record of building an international and local network of clients.
Know-how in supporting VIP client events and experiences.
Excellent communication and relationship building skills.
Outstanding sense of customer experience, sense of initiative and entrepreneurship, always upholding the values of ERES brand(CHANEL Group).
Strong knowledge of high luxury and trends.
Knowledge and appreciation of culture, art and current affairs.
Ability to work with the current context and promote Remote presentations/sales

(Job Application - CV TO BE SENT TO hr@mykotrade.com)