ROLE SUMMARY

The Clinical Trial Assistant (CTA) Team Manager is accountable for a team of specialist CTAs that execute a range of technical tasks considered essential for enabling studies to comply with timelines, GCP, Pfizer SOPs and country regulations.

The role is accountable for developing specific niche onboarding and or training materials, tracking and KPI measures to enable seamless execution of complex administrative clinical trial execution tasks to meet country regulations. They are responsible for ensuring that tasks are resourced appropriately through a combination of specialist direct reports who are colleagues or contingent workers, matrixed SMEs, and SMEs from other functions on a task sharing reciprocal basis as needed.

Strong collaboration with leaders and managers within and external to function is essential for the success of this role.

ROLE RESPONSIBILITIES

The CTA Team Manager ensures that knowledge of specialist processes and regulations is maintained and that this is fully available to and embedded in the task delivery of individuals with responsibility to execute them.

They ensure effective tracking and reporting of deliverables in their scope to CTA leadership and wider GPD leader roles as applicable.

They work proactively and independently to ensure coordination and prioritization of multiple key study tasks.

• Collaborates with local cross functional study team members of varying levels of seniority.
• Uses established procedures and methodologies to ensure the completion of assigned tasks according to timelines and to required quality standards.
• Has fundamental knowledge of the principles and concepts related to the CTA role
• Provide on-boarding training and mentorship for new hires and CTAs seeking growth opportunities
• Acts as the technical/functional expert for key CTA processes, systems and tasks, providing guidance and oversight to direct reports and other teams for their area of expertise, and acquires knowledge in related areas.
• Work with other CTA managers to identify continuous improvement opportunities to enhance operational efficiencies.

BASIC QUALIFICATIONS

• BA/BS 5+ years experience
• MBA/MS 3+ years experience
• Fluent English

PREFERRED QUALIFICATIONS

• 3+ years experience in clinical trial administration, advantage for areas of specialism such as Import, Translation, Finance, Specialist Submissions.
• Experience in refining or developing process improvements or concepts that improve the department's work
• Experience in managing a team of subject matter specialists or a matrix team involving cross-functional representatives
• Second Language skill is an advantage

LI#PFE