IT Service Desk & Technology Center Officer
Job post no longer accepts applications
2001-30000
Retail
In Kotsovolos we embrace everything you have to offer.
Join our team and let's #beMORE together!
In numbers
3.000+ Kpeople | 90+ stores | 2 modern training centers | 53.000+ hours of training per year
Our goal
Planning our future and through latest technologies and innovation, make our lives better
Your everyday work-life
As an ideal fit, you should have
What we offer
⭐ Join #teamKotsovolos and be part of a team that promotes new technologies, loves to evolve, embraces diversity and is next to society.
Join our team and let's #beMORE together!
In numbers
3.000+ Kpeople | 90+ stores | 2 modern training centers | 53.000+ hours of training per year
Our goal
Planning our future and through latest technologies and innovation, make our lives better
Your everyday work-life
- First level troubleshooting and support for IT issues and infrastructure
- Prepare, inventory, and deploy end-users' equipment (laptop/workstations), repair and replace as necessary
- Support workplace on all areas, stores, warehouses, HQ, call center by developing and proposing innovating solutions (on the phone, via email, in person, or through remote access)
- Document hardware and software problems (building a knowledge base)
- 2nd Line Support in Microsoft environments
- Focus on improving customers experience in stores via high-end technologies
As an ideal fit, you should have
- Bachelor's degree in computer science, Software Engineering, or related field (or a year of equivalent work experience)
- Fluency in Greek and English language, both written & spoken
- Knowledge and troubleshooting skills on Microsoft Windows and Microsoft O365 platform
- Basic knowledge and understanding of firewalls, security, networking (LAN/WAN, VPN technology etc.)
- Basic knowledge on Microsoft Server (Active Directory, Exchange, Sharepoint, etc.)
- Be customer-oriented and have problem-solving skills
What we offer
- Continuous training in new technologies and tools
- Career development and growth opportunities
- Competitive bonus scheme, performance-based
- Group health/medical insurance package
- Discounts on our company's products
- Hybrid working model
- Internal wellbeing actions
⭐ Join #teamKotsovolos and be part of a team that promotes new technologies, loves to evolve, embraces diversity and is next to society.
JOB SUMMARY