FOURLIS Group, one of the leading Groups of companies in Greece, Bulgaria, Cyprus and Romania in providing quality consumer goods, is currently looking to recruit:

Group IT Systems Operations Support Officer

(ref.: IT_SO 03.2023)

The Position:

Reporting to the Group IT Systems Administration Manager, you will be responsible and accountable for:

• Administering, monitoring, supporting, and maintaining the Group systems infrastructure to ensure the undisrupted operation of the Group IT and Telecommunications systems and the best Customer Service to the Company’s users.
• Providing 1^st level support on all IT issues in Company’s users.
• Participating in IT related projects and new functions establishments.

Qualifications & Competencies required:

• Bachelor’s Degree (Degree in Information Technology or related field will be considered as an asset)
• Up to 3 years of experience on similar job position.
• Good knowledge on any of the below sections:
  • Installing and administering Microsoft’s OS pc clients.
  • MS Office
  • Active Directory operations
  • Mail infrastructure (both on premise and Office365) operations
  • Office Applications users’ operations
  • End users’ operations support
  • Managing IT Infrastructure
• Experience in handling and monitoring project’s deliveries to internal clients
• Experience in handling and monitoring external partners
• Experience in users’ manuals fixing and training
• Experience in supporting company’s Shareholders
• Good command of the English language
• Achievement drive, initiative taking and problem-solving skills
• Strong Customer Focus
• Good planning, organizational and follow up skills
• Good communication and interpersonal skills
• Ability to work under pressure and strict deadlines 
• Willing to learn and embrace new technologies
• Team Player

Qualifications considered as an asset:

Any training or certification in any of the below sections:

• Microsoft OS client and servers
• CompTIA ITF
• Microsoft Systems Center suite
• Office 365 suite
• Microsoft SharePoint
• Retail Business Processes and Systems

We offer:

• Competitive remuneration & benefits package
• Extensive continuous training
• Career & development prospects in FOURLIS Group

If you want to join our team, please send us your complete resume by 24/04/2023.