Welcome to Domes!

Domes Resorts is one of the most awarded and leading lifestyle hospitality brands in Greece, and one of the fastest up-and-coming in Europe.

With presence in Crete, Ionian Islands, Chalkidiki, Cyclades, Athens and Portugal, all our destinations have been handpicked with a culture to share and inspire by creating curated concepts and signature experiences through our 4 innovative brands and our affiliation with the biggest hospitality brands like Marriott & Hilton.

Our people constitute a key element of our success. We strongly support the power of our team, offering young people the chance to grow and own their career journey in a progressive & innovative working environment with passion, humbleness, and perseverance. Teamwork, integrity and career development are only some of the reasons that close to 2000 employees, each year, trust their future with us.

We are currently hiring for our operations, a Simphony MICROS & POS Specialist.

The Role:

At Domes Resorts, the Simphony MICROS & POS Specialist is responsible for the effective support, configuration, and optimization of Oracle Simphony POS systems across all hospitality outlets, including restaurants, bars, and event venues. Working closely with the Oracle OPERA PMS team, the role ensures smooth system integration to deliver a seamless and elevated guest experience. Key focus areas include implementing brand standards (Marriott, Hilton), monitoring system performance, and providing timely, data-driven reports that support operational improvements and staff training effectiveness.

Some of the responsibilities:

• Configure, deploy, and maintain Oracle Simphony POS systems in hospitality environments.
• Customize menus, pricing, promotions, and workflows to align with operational needs.
• Provide technical support for Simphony MICROS hardware and software across multiple venues.
• Collaborate with F&B, operations, and IT teams to ensure seamless POS performance.
• Work closely with Oracle OPERA PMS teams to ensure proper integration and data flow between systems.
• Manage system updates, patches, and integrations with third-party hospitality platforms (e.g., inventory, loyalty, payment gateways).
• Train staff on POS usage and best practices; develop and maintain documentation.
• Monitor system performance and proactively resolve issues to minimize downtime.
• Participate in new venue openings, system upgrades, and technology rollouts.

Useful to have:

• Bachelor’s degree in IT, Hospitality Technology, or a related field is preferred.
• 3+ years of experience with Oracle Simphony and MICROS POS systems in a hospitality setting.
• Experience working with Oracle OPERA PMS or similar property management systems.
• Strong understanding of POS architecture, networking, and peripheral devices.
• Experience with Simphony EMC (Enterprise Management Console).
• Familiarity with hospitality operations and workflows (restaurants, bars, banquets).
• Excellent troubleshooting and communication skills.
• Ability to work flexible hours, including occasional weekends or evenings during rollouts.

What you will bring:

• Strong verbal and communication skills so as to be able to explain complex technical issues in simple terms to non-technical staff and guests.
• The ability to multitask and prioritize responsibilities is crucial as it needs to coordinate various programs and administrative duties efficiently.
• The ability to manage technology-related projects, including system implementations, upgrades, and migrations, while coordinating with other departments and ensuring minimal disruption to hotel operations.
• A problem-solving approach with an eye to detail to quickly identify and resolve technical issues, minimizing downtime and disruption to operations.
• Adaptability skills and being able to grasp new learning opportunities as the hospitality industry embraces new technologies.

You will benefit from:

• Becoming a member of an organization, the number one priority is its people, it cares about their well-being, and it gives them room to grow and develop their skills.
• Various and diverse opportunities within the Group.
• Feeling safe and secure within a fast-paced organization.
• Competitive remuneration package.

Domes Resorts is an equal opportunity Employer. All applications will be treated in strict confidentiality. 

Please note: Only short-listed candidates will be contacted.