People Experience & Operations Supervisor
501-2000
Food & Beverage
2 hours ago
Posted date2 hours ago
Human ResourcesJob category
Human ResourcesThe role is the one face to governmental bodies inspectors and hence is accountable to keep and maintain complete/accurate and up to date documents on-site.
Being part of the Global People Experience & Operations Team, this role is expected to provide consistent and standard services and achieve high level of customer satisfaction through systems training, process orientation and SLA adherence as measured by global reporting tools.
The role is also expected to activate launches and change management tactics of new digital tools and solutions (ex. WFM, RPAs - iCIMS - myservices - Frontline MSTeams ) as well as on-site maintenance to FL kiosks.
Responsibilities
- Responsible for monthly payroll cycles; first point of contact with payroll agency
- Support for payroll related queries for budgeting
- Reporting, Expat invoicing, Restructuring projects support, CSRD
- Handle site government inspection:
- Maintains legally required documentation and runs periodic audits.
- Maintains updated health certificates.
- Answers queries & requests related to government officials visits and reports outcome to legal team.
- Employment contract management/renewal/ termination…etc., and employee acknowledgement through wet signature
- Support HR systems through:
- EC maintenance; MyServices ticket resolution, new projects preparation and launching (Offboarding, H2O….)
- Training employees /new hires on PepsiCo tools
- WFM / T&A activation
- Running periodic audits to ensure compliance with different law and government rules.
- Support HRBPs and local managers (procedures and labor related queries)
Requirements
- University degree, preferable in economics or related fields
- Minimum 3 years of experience, preferably with HR Operations experience.
- Customer orientation.
- Technical / Functional Skills & Knowledge of HR Tools and Interfaces.
- Experience or understating of People Experience/Shared Services environment.
- Change management and agility.

JOB SUMMARY
People Experience & Operations Supervisor