H Hotels Collection | Hatzilazarou Group one of the leading & constantly growing groups in Greece, operating in the hospitality industry for 31 years, is offering new positions for Τitania Hotel in Athens

Front Office Agent

Hotel: Τitania Hotel

Location: Athens

Type of Employment: Full Time /Yearly

Ref: ΤΤ/FD

What to expect

Employees in this position will be responsible for organizing, servicing and resolving customer issues with the aim of achieving high company standards.

Main responsibilities

• Customer care in accordance with Group standards
• Arrival and departure procedures
• Management of funds
• Communication with all departments to fulfil reception requirements.
• Rooming of guests and description of room features
• Invoice control and credit handling
• Complaint handling

Necessary qualifications & skills

• At least one year of work experience in a relevant position in a 4 or 5* hotel
• Excellent knowledge of the English language. Any additional language will be considered as an asset.
• Knowledge of Microsoft applications (Word, Excel, Outlook)
• Knowledge of Opera program or PMS reservation management program (desirable)
• Customer-orientated concept
• Communication and organizational skills and team spirit
• A degree from a tourism school is considered an additional qualification
• Basic knowledge of the implementation of ISO 9001, 14001 and 22000 management systems
• Basic knowledge of occupational health and safety
  
  

In the context of the above position, the company offers.

• Competitive compensation package
• Meals
• Prospects for career advancement in an ever-growing group
• Continuous training in line with the company’s standards & dynamic development
• Excellent working environment in a company that cares about its employees, the environment & local communities.

All submitted applications & information will be treated strictly confidential.

H Hotels Collection - Unique hotels in Rhodes

Careers – H Hotels Collection – Rhodes luxury hotels – 5 Star hotels in Rhodes