Croatian Customer Service Job For a Smoke-Free Future
Job post no longer accepts applications
2001-30000
Customer Service / Call Center
4 months ago
Posted date4 months ago
No experience / No degreeMinimum level
No experience / No degreeIn collaboration with the tobacco industry’s world leader – a pioneer in the design of smokeless products – Teleperformance Greece has set out to deliver a smoke-free future.
Following the release of an innovative smokeless cigarette device, we are currently looking for talent with Croatian language skills to join our customer care team in Athens, Greece.
Our goal is to provide a seamless customer experience to all those who have already embraced smoke-free products, in an effort to actively contribute to the adoption of a healthier lifestyle and mindset.
What you will do:
- Educate users on how to use & take care of their devices
- Provide assistance for new purchases
- Communicate with customers via phone, chat & e-mail
- Track and follow cases to ensure they closed in an efficient and timely manner
- Maintain high customer satisfaction, representing a major brand
- Provide and maintain strong, professional relationships with all partners and show empathy at all times
What you will bring:
- Fluency in Croatian
- Very good communication skills in English
- Exceptional communication & soft skills, as well as problem-solving skills
- Computer knowledge/tech savviness
- Resourceful, able to multitask
- Thrive as a team player in a fast-paced, high-energy, change-oriented environment
What we offer:
- Competitive monthly salary + 2 extra salaries per year
- Referral Program: Bring a Friend and get up to €2.000 depending on the language
- Health care discounts and benefits
- Full training by certified instructors
- Professional growth & development opportunities
- Special events as well as community & social responsibility initiatives
- Free online Greek language courses
- State-of-the-art premises, providing a great working environment with relaxing break areas
- Work for a Great Place to Work-Certified company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age
JOB SUMMARY
Croatian Customer Service Job For a Smoke-Free Future
Tavros
4 months ago
No experience / No degree
Full-time