Job Overview:

Join our French-Speaking Customer Experts team, work in Greece for a leading Electronics Brand and boost your professional development

Take advantage of your French language skills! As a Customer Service Representative in our customer support team, you will be supporting customers of a leading multinational electronics company.

Whether you are looking for personal development, learning & career opportunities, cultural discovery or simply a lifetime experience, you will find it there. You would be receiving top-class training from one the biggest brands in the world and boost your professional development.
Your responsibilities:

• Responding to customers' inquiries via e-mail, chat & phone
• Providing how-to-use steps for their newly bought devices and guiding them to arrange a repair if needed.
• Work effectively as part of a team, developing effective and supportive relationships with colleagues and management
• Be positive & proactive and have a desire for applying continuous improvement processes
• Provide and maintain a strong, professional relationship with all customers and always show empathy
• Strive towards customers retention and loyalty, fully supporting the customers to achieve a successful outcome to their inquiry

Job requirements:

• Fluency in French
• Good command of English
• Soft skills & politeness
• Technically adept (know your way around Windows, shortcuts, basic troubleshooting)
• Capability of multitasking

What we offer:

• Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process ( -all at no cost to you-)
• Competitive monthly salary + 2 extra salaries per year
• Referral Program : Bring a Friend and earn
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses
• State of the art premises, providing a great working environment with relaxing break areas
• Work for a Great Place to Work-Certified Company that fosters diversity

Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide.

Key Takeaways

• Join our French-speaking Customer Experts team in Greece for a leading multinational electronics company.
• Responsibilities include responding to customer inquiries, providing guidance on devices, and fostering positive relationships.
• Fluency in French and good English skills are required, along with soft skills and technical aptitude.
• We offer relocation support, competitive salary, training, health benefits, and career development opportunities.
• This position represents an excellent chance to advance your career in a diverse, Great Place to Work-certified company.

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