We're looking for an experienced Customer Service Agent to be based at our offices in Iraklion, Athens, Greece.

If you're passionate about delivering exceptional support, thrive in fast-paced environments, and have a background in the car rental industry, we want to hear from you.

About the Role

This is a full-time, Monday–Friday, in-office position where you’ll play a critical role in supporting our international client base and ensuring a seamless experience with the Wheels Car Rental System.

What You’ll Be Doing

• Responding to customer inquiries via phone and ticketing system
• Delivering training and onboarding sessions to new users
• Testing and validating new features and product updates
• Collaborating closely with customers to help them maximize value from our platform

What We’re Looking For

• 2+ years of experience in the car rental industry
• Experience using Wheels Car Rental System is a major plus
• Previous exposure to the travel industry is a bonus
• Excellent communication skills in English (written & verbal)
• Ability to manage multiple tasks and priorities
• A customer-first attitude and collaborative mindset

What We Offer

• A highly competitive salary package
• Achievement bonus for all team members
• A performance-driven, positive, and quiet work environment
• Be part of a market-leading company shaping the future of mobility software

Ready to take the wheel in your career?

Apply now and become part of a fantastic, forward-thinking team at the forefront of the car rental tech industry.