KEY TASKS AND RESPONSIBILITIES

• Manage application projects and application management activities

• Oversee and control applicative roadmaps associated with his/her application(s) scope

• Manage relationships with external support teams (TPM) when needed

• Manage the application budget associated with Project and Application

• Ensure service performance quality in terms of cost, deadline and quality with his/her application(s) scope

• Interact with infrastructure teams to ensure the performance of the application portfolio

• Participate in Application Teams DRP for the application portfolio in conjunction with the respective business stakeholders and IT infrastructure teams.

As Application Owner:

Account Management

•  Owner of application account provisioning and de-provisioning

  • The application owner will coordinate with functional administrators and other IT teams if necessary to provision / de-provision users on the application using the principles of least privilege and need to know.

• Owner of application role management assignments and changes (updating existing users)

  • The application owner will coordinate with functional administrators to set up the roles and the corresponding entitlements within each role in the application. E.g. Admin role or data entry role

  • The application owner will coordinate with functional administrators to assign and modify users to roles in the application in case of newly joined users, current users move to a different job function,...

• Maintain the applications catalog up to date to improve and facilitate end users support and applications technical maintenance

• Participate to transversal projects, assess impacts and risks on application and define an action plan

• Review and Audit

  • Periodic review (quarterly) of accounts status, roles and user’s access closely with the functional administrator of the application (once per quarter recommended but at least once per six months)

  • Document the review, if not already available through the application catalog

  • Perform checks, provide evidence requested by auditors (internals or externals)

  • Remediate internal audits actions by implementing change requests with external providers or supporting business with corrective actions on the process.

• Budget and Costs

  • The application owner is responsible to keep track of the costs related to the application he manages and check for licensing purchase when needed.

  • Update the information if there are changes on the application catalog

• Manage changes and version updates 

  • Through the help of suppliers and/or internal resources

  • Held the Change Advisory Board meetings

• Third level Support

  • Act as expert on problem resolution if necessary 

As Project Manager:

• Follow Imerys Project methodology

• Participate in the monthly review and other PMO meetings and initiatives.

• Is responsible for the project management activities (planning and defining scope, risk analysis and management, tracking against plan, action log, status report, critical path, meetings preparation and minutes, understanding of the solution, leading enhancements…)

• Provide to governance bodies with relevant information/analysis on project, projects status and budget estimates/follow up to support decision and validation processes; report arbitration needs and make recommendations (prioritization, abandonment, ...)

• Manage projects earning customer’s satisfaction while complying with business scope, budget, quality solution and schedule.

• Prepare and secure activities, process and procedures for the transition from the project to run phase.

Inside the company 

• Hierarchically attached to the IT Enabling Business Partner

• Regular interactions with other IT Departments

• Business users when necessary (projects, support tickets, business requirements detailing)

• Address Business Area’s IT Business Partners

Outside the company

• Project subcontractors (topics related to projects)

• Applicative solution suppliers

JOB SPECIFICATIONS

Education and Experience requirements

Essential

• Bachelor’s Degree in Computer Science, Information Systems, or Engineering

• 4 years of practical experience in projects related applications

• Extensive experience as an application owner

• Project management certification

• Experience of working within a culturally diverse global company

• Fluent or native English speaker

• Knowledge on Google applications

Desirable

• Knowledge and experience with IT infrastructure and development

• Knowledge of Imerys internal organization

• Conversant in French would be advantageous