On behalf of our client, ELPEDISON, we are looking to recruit a Billing & Commercial Applications Analyst.

The company

ELPEDISON, the 1st independent Energy Producer in Greece and one of the biggest, most reliable, and friendly Alternative Electricity and Natural Gas Suppliers, has emerged from the collaboration between two Energy Groups: - Hellenic Petroleum, one of the largest commercial and industrial energy Groups in Greece and South-Eastern Europe, and - Edison, the longest-running energy company in Europe and the largest private energy company in Italy. Thanks to the knowledge and the experience that we have inherited from our parent companies, we aspire to always be a leading company in our sector, playing a significant role in power generation while offering high-quality and innovative energy products and services with stability and consistency.

ELPEDISON, with its two privately-owned power plants in Thisvi (Voiotia )and Thessaloniki, with a total installed capacity of 820 MW, uses natural gas as fuel and ensures a clean and continuous electricity flow, based on a highly environmentally-friendly power generation process.

The position

Acts as an IT partner for the Billing and Commercial Applications, translates business requirements to IT requirements and participates actively in the support, analysis, design, implementation, testing of requests in the current and new commercial systems.

Main Duties / Responsibilities

• Acts with professionalism, ethics and a high sense of responsibility and collegiality, at all times
• Gathers, analyses and designs new business requirements for IS, evaluates requests, updates portfolio tracker and communicates request to application's vendors
• Develops and executes test scenarios, reports defects and resolve if possible. Reviews and confirms successful completion of test scenarios and organizes delivery of changes to production systems
• Proposes application's enhancements to better meet business needs and provides related documentation
• Defines release plans, conducts Readiness Assessments and executes deployment plans as part of the Release Management & Service Introduction procedure
• Performs feasibility assessments, outlines preferred solutions and implements changes
• Performs ticket classification and investigation under existing SLAs and proceeds to resolution actions. Assesses severity on incidents reported from Key Users to provide 1st level and 2nd level support for applications of his/her responsibility and escalates issues for 3rd level support to the Business Application Manager or vendors and then evaluates solutions provided
• Monitors data exchange/integration between applications of his/her duty and ensures integrity of data exchange between applications. Performs corrective actions in systems or data when required
• Conducts configuration/ parameterization on systems of responsibility for customizing purposes. Performs or proposes tuning on systems resources for performance purposes
• Maintains UAT systems and performs periodical update from production platforms ensuring that test environment landscape is provided for all applications

• Bachelor’s degree in IT or Business related field
• Master’s degree will be a plus
• Approx. 4-8 years of professional experience in Billing and/or Commercial Applications, preferably in the Utilities, Services or Telecom sectors
• Knowledge of MS SQL Server and T-SQL will be considered an asset
• Excellent knowledge of MS Office, especially Excel
• Excellent command of the English language; both written and oral
• Very good IS analysis and design skills
• Good awareness business processes
• Good reporting skills
• Excellent interpersonal and communication skills

• Competitive salary
• Performance-based variable pay
• Ticket restaurant card
• Private Health Insurance coverage
• Pension Scheme
• Home electricity discount
• Continuous learning & upskilling opportunities and access to our online training platform