Field Services Technician (H/W, ATMs)
51-100
Consulting
Nov 24
Posted dateNov 24
Entry/JuniorMinimum level
Entry/JuniorManpowerGroup Greece, on behalf of its client, a well-known and leading software and services provider in the financial, retail and hospitality sectors, is looking for a Field Services Technician to join their technical team
Location: Athens. You will be staring your daily schedule from your home and you will be visiting sites for maintenance & repair. Our client’s HQ is at Gerakas and this is where training will take place. Also, some business trips to islands will be required (daily trips, by plane)
Working hours: Monday - Friday, 08:00 – 16:00 & occasional stand by
You will respond to all customer problems by resolving them or by escalating them to the proper associate or the Control Tower
More specifically, you will:
- Perform work on low-complexity products and services, specifically front-line maintenance on ATMs, computers, printers and POS systems. Overall, troubleshooting is related to HW
- Troubleshoot, maintain and repair, as well as perform modifications to the customer's equipment according to the manufacturer's/customer's instructions
- Install, modify, uninstall of equipment & software when required
- Follow appropriate security procedures when working with ATMs within financial institution
Requirements
- IEK, TEI, Technical Vocational School degree in either Electronics, Electrical, Mechanical, Computer or Communications Engineering
- Experience as a Field Service Technician or relevant field position will be considered an asset
- Ability to work with Microsoft Office suite
- Experience in PC Hardware maintenance and support
- Excellent communication skills
- Problem solving and collaboration skills
- Team-player personality
- CCNA preferred
- Driving license and ownership of a motorcycle or car (as you will need to visit sites)
- Fulfilled military obligations (for male candidates)
- Rotating shifts may be required
- Ability to travel
Benefits
- Competitive salary based on experience and skillset
- Private Insurance
- Company phone & laptop
- Working equipment
- Daily mileage allowance
- Overtime payment
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